About Our Support

If you require support for any of our products or services, please let us know.

IntelFront works to provide premiere support to clients as we are committed to the continued success of our engagements. We support the full spectrum of IntelFront’s solution set and have certified personnel on staff to assist with a variety of security service needs, whether it is a small branch, core headquarters or an enterprise wide solution or security concern.

Visit Contact Us or:

Telephone: 519.623.5001
E-mail: support@intelfront.com

Frequently Asked Questions

I believe we are experiencing a security breach. Can IntelFront help?

If you think that you’ve suffered a security or privacy breach of your data, advice and complete 24x7 support is available from IntelFront

What is covered by IntelFront's support services?

Our support team is always prepared, 24/7/365, ready to respond to any issue, whenever you need us. From getting you setup, virus detection and removal, to issues with systems hardening. Need a architecture security review for a new service? Need advice on writing up a security policy or procedure? Give us a call.

How long does it take for IntelFront to respond.

Our support team is highly responsive, 24/7. Instant action is the standard. We pick up the phone on average in under 2 minutes.

Services

Professional Security Services

Our consulting service incorporates PCI, governance, risk and compliancy, and includes penetration testing, vulnerability and risk assessments.

Managed Security Services

Includes analysis, configuration, setup, alerts and 24x7 systems management of a number of IT security vendor solutions.

Choosing the right product is only part of the answer. Ensuring that the technology is installed and properly configured will ensure that the solutions is operating optimally to provide organizations with the best protection. Threat intelligence and event Correlation are key differentiators.

As a Managed Security Solution Provider collecting large data sets across our client base and advanced analytics position IntelFront to provide more proactive threat intelligence.

Training

Information security training for vendor products and certifications.

Solutions Integration Services

Includes architectural reviews, installation and support of best-of-breed IT security solutions.

World-class security products that meet clients' varying needs with experts continually evaluating technology options to bring organizations the best-fit solutions.

Technology Solutions will include:

• Authentication
• BYOD
• Networking
• Anti-virus
• Firewall
• IPS - Intrusion Prevention System
• UTM - Unified Threat Management
• VPN - Virtual Private Network
• NAC - Network Access Control
• SIEM - Security Information and Event Manager
• End Point Security
• Wireless Security
• Vulnerability Management

Implement secure business processes.

Rather than bolting security onto existing assets and processes, security teams must come to the table early with solutions for implementing new and innovating processes in a secure way.

This requires tactical changes in the ways businesses conduct business, wiring security directly into the process without compromising efficiency.